You can choose to work with your mails in various ways. Whichever way you choose to work with your mail it will always be the same document; it is just how you present it in your e-Boks that will be different.
- “Your overview”: you can work with your mails directly from Your overview, which is the first you see when you log in. You get an overview of all your received mails in chronological order along with important messages from e-Boks and help and suggestions for using e-Boks and Digital Post better.
- Organize your mails in your own personal created folders: Select Show my mail in folders in the left menu and then you can choose your own structure and create your own folders.
- Organize mails by sender: Choose Show my mail by sender and then you can automatically sort your received mails by which the sender is.
Open and read your mail
- Find the mail you want to see either from Your overview, from Show my mail in folders or Show my mail by sender;
- Click on the item you wish to view to open it.
Rename mail
- Find the mail you want to see either from Your overview, from Show my mail in folders or Show my mail by sender;
- Select the item you want to rename by checking the box to the left of the mail;
- Select More from the entry functions above the list of mail and click on rename. Rename and press OK.
Move mail
You can move received mails or your own uploaded documents from one folder to another in two ways.
- Find the mail you want to move either from Your overview, from Show my mail in folders or Show my mail by sender;
- Select the items you want to move;
- From the list containing document, select Move;
- Select Move items to a folder from the menu on the left;
- Select the folder you want to move the item to;
- Click OK.
Or
- Find the mail you want to move either from Your overview, from Show my mail in folders or Show my mail by sender;
- Select the items you want to move;
- Press down the left mouse button and drag and drop the items to the folder you want them moved to;
- Note that you can create a new folder for the move.
Delete mail
- Find the mail you want to delete either from Your overview, from Show my mail in folders or Show my mail by sender;
- Select the items you want to delete;
- Select delete from the menu on the left. Click OK to confirm the deletion. When you choose to delete mails, they will be moved to the Recycle Bin, where they are permanently deleted after 30 days. If you regret having deleted certain items, you must within 30 days move them from the recycle bin to another folder. If you delete mails in the Recycle bin they will be permanently deleted.
