To use e-Boks from a mobile device you must first enable mobile access by logging on to e-Boks website from a computer. Then you have to enable mobile access under Menu, Settings and Mobile Access.

Access to e-Boks from mobile devices is done using your Natal - and national identity number and an access code you choose. The first time you log on e-Boks from a mobile device, you must also enter an activation code that you receive when you enable access to e-Boks from mobile devices.

The activation code is used to connect mobile access to certain mobile phones or other mobile devices. The activation code is used to raise the level of security of pin code solutions, which only requires a username and password.

The pin code and activation code shall be treated as confidential information, and you should not keep your PIN code or your birth - and national identity number on your mobile device. If you suspect that someone has gained knowledge of your PIN code or activation code, or if you lose your mobile device, be sure to change the codes in e-Boks under Settings. Once this is done will the old codes can no longer be used.